Support

Something not working, or have a question? Email [email protected] and we reply within 24 to 48 hours. We read everything: there is a person behind Karga, not a bot.

To help you faster, include in your email:

• Your iPhone model and iOS version.
• What you expected to happen and what happened, step by step.
• A screenshot if possible.

Frequently asked questions

Where is my data?

On your phone. Karga works without an account and without servers: your training history lives only on your device. You can export it as a file from Settings anytime. More detail in the privacy policy.

How do I import my Hevy history?

In Hevy, export your workouts as CSV (Settings → Export Data). Then in Karga: Settings → Import from Hevy, and pick the file. Your routines and full history come in within seconds, and progression works from your very first session.

I am not getting notifications

Check iOS Settings → Notifications → Karga and enable "Allow Notifications". Karga's alerts (rest timer done, check-in reminder) are local: they are scheduled on your own phone and you can turn them off anytime.

Does Karga track weight in kg or lb?

Both: each exercise can have its own unit (for gyms with mixed machines) and mid-session you can switch kg and lb with one tap.

Does Karga give medical advice?

No. Karga adjusts your training based on how you woke up, but it does not diagnose or treat anything. For sharp, joint or persistent pain, see a specialist.